Terms of Service

infoIntroduction

Welcome to Deem Security. These Terms of Service ("Terms") govern your access to and use of our website, services, and training programs. By accessing or using our services, you agree to be bound by these Terms.

Company Information:
Deem Security
CNPJ: 63.863.168/0001-40

check_circleAcceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

descriptionServices Description

Deem Security provides cybersecurity services including but not limited to:

• Penetration Testing Services: Web application security assessments, network and infrastructure penetration testing
• Security Assessments: Comprehensive security evaluations and vulnerability assessments
• Training Programs: Information security fundamentals, secure development practices, and advanced cybersecurity training
• Consulting Services: Security consulting, advisory services, and remediation guidance

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

personUser Accounts and Registration

To access certain features of our services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, incomplete, or violates these Terms.

gavelAcceptable Use Policy

When using our services, you agree NOT to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Attempt to gain unauthorized access to our systems or networks
• Distribute malware, viruses, or any harmful code
• Engage in any activity that disrupts or interferes with our services
• Use our services to harm, threaten, or harass others
• Impersonate any person or entity
• Collect or harvest information about other users without consent
• Use automated systems or software to extract data from our website
• Reverse engineer, decompile, or disassemble any part of our services

Violation of this Acceptable Use Policy may result in immediate termination of your access to our services and potential legal action.

copyrightIntellectual Property Rights

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, training materials, and documentation, are owned by Deem Security or our licensors and are protected by international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license does not include any right to:

• Reproduce, distribute, or publicly display our content without permission
• Modify, create derivative works, or adapt our content
• Use our content for commercial purposes without authorization
• Remove or alter any copyright, trademark, or proprietary notices

paymentsPayment and Billing

Fees and Charges

Certain services require payment of fees. All fees are stated in Brazilian Reais (BRL) unless otherwise specified. You agree to pay all applicable fees for the services you purchase.

Payment Methods

We accept various payment methods including credit cards, bank transfers, and other payment options as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method.

Billing

You will be billed for services according to the pricing and payment terms agreed upon at the time of purchase. We may issue invoices electronically, and you consent to receive such invoices via email.

Taxes

All fees are exclusive of applicable taxes unless otherwise stated. You are responsible for paying all taxes associated with your purchase.

Refunds

Refund policies vary by service type. Training programs may have specific cancellation and refund policies that will be communicated at the time of enrollment. Professional services are generally non-refundable once work has commenced.

shieldService Scope and Limitations

Penetration Testing

Our penetration testing services are performed with your explicit authorization and within agreed-upon scope and rules of engagement. You are responsible for:

• Providing proper authorization for testing
• Ensuring you have the legal right to authorize testing on target systems
• Notifying relevant parties as required
• Implementing recommended security measures

Training Programs

Training materials and access are provided for educational purposes only. You agree not to use knowledge gained for illegal or malicious purposes.

securityConfidentiality and Non-Disclosure

We understand the sensitive nature of security assessments and maintain strict confidentiality regarding:

• Vulnerabilities discovered during assessments
• Client systems and infrastructure details
• Assessment reports and findings
• Business information shared during engagements

Detailed confidentiality terms are typically specified in separate engagement agreements or non-disclosure agreements (NDAs).

warningDisclaimers and Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that our services will be uninterrupted, timely, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of results

While we strive to identify security vulnerabilities, we cannot guarantee that all vulnerabilities will be discovered. Security testing has inherent limitations, and no assessment can provide absolute security assurance.

blockLimitation of Liability

To the maximum extent permitted by Brazilian law, Deem Security shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Business interruption or system downtime
• Costs of substitute services
• Damages arising from third-party actions or unauthorized access

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim during the 12 months preceding the claim.

These limitations apply regardless of the legal theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

balanceIndemnification

You agree to indemnify, defend, and hold harmless Deem Security, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any rights of third parties
• Your violation of applicable laws or regulations
• Unauthorized use of systems or testing without proper authorization

cancelTermination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, with or without notice, for any reason including:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Extended periods of inactivity

You may terminate your account at any time by contacting us. Upon termination:

• Your right to access and use our services will immediately cease
• You remain responsible for any outstanding fees or obligations
• Provisions that by their nature should survive termination will remain in effect

linkThird-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Deem Security. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

We recommend reviewing the terms and privacy policies of any third-party services you access through our website.

publicGoverning Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict of law provisions.

Any disputes arising from or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Brazil.

policyLGPD Compliance

We are committed to complying with the Brazilian General Data Protection Law (LGPD - Lei Geral de Proteção de Dados). Our collection, use, and processing of personal data are governed by our Privacy Policy, which forms part of these Terms.

For information about your data protection rights and how we handle your personal information, please review our Privacy Policy.

articleGeneral Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements for specific services, constitute the entire agreement between you and Deem Security regarding our services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

Language

These Terms are provided in both English and Portuguese. In case of any discrepancy, the Portuguese version shall prevail for matters governed by Brazilian law.

contact_mailContact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us: